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<div class="wrapper wrapper-content" id='content-modal-add-ticket' style="padding-bottom: 0;">
{$can_edit = true}
<div class="row">
<div class="col-md-12">
<div class="ibox float-e-margins">
<div class="ibox-content" id="ibox_form">
<div class="alert alert-danger" id="emsg-add-ticket">
<span id="emsgbody-modal-add-ticket"></span>
</div>
<ul class="nav nav-tabs">
<li class="active"><a style="" data-toggle="tab" href="#general_data_form_offline">{$_L['module_helpdesk data ticket'] }</a></li>
<li><a data-toggle="tab" href="#attachment_div_form_offline">{$_L['module_helpdesk Attachment']}</a></li>
</ul>
<form class="form-horizontal" id="form-ticket-add" method="post" enctype="multipart/form-data" >
<input name="id_offline" id="id_offline" type="hidden" value="">
<input name="created_user_id" type="hidden" value="{if isset($user->id)}{$user->id}{else}0{/if}">
<div class="tab-content">
<!-- DADOS GERAIS -->
<div id="general_data_form_offline" class="tab-pane fade in active">
<div class="row">
<div class="col-sm-12 col-md-4">
<label class="control-label" for="title">
{$_L['Customer']} {$_L['*']}
</label>
<select name="client_id" id="client_id" required="" style="width:100%" class=" select2AddTicket form-control ">
{if not empty($client)}
<option value="">{$_L['Select']}</option>
{foreach $client as $cl}
<option value="{$cl->id}" > {$cl->account}</option>
{/foreach}
{/if}
</select>
</div>
<div class="col-sm-12 col-md-4">
<label class="control-label" >
{$_L['module_helpdesk priority']} {$_L['*']}
</label>
<select name="module_helpdesk_tickets_priority_id"required="" style="width:100%" id="module_helpdesk_tickets_priority_id" class=" select2AddTicket form-control " >
{if not empty($priority)}
<option value="">{$_L['Select']}</option>
{foreach $priority as $priority_ticket}
<option value="{$priority_ticket->id}" > {if $priority_ticket->default==1}{$_L[$priority_ticket->name]}{else} {$priority_ticket->name}{/if} </option>
{/foreach}
{/if}
</select>
</div>
<div class="col-sm-12 col-md-4">
<label class="control-label" for="title">
{$_L['module_helpdesk ticket category']} {$_L['*']}
</label>
<select name="module_helpdesk_tickets_cat_id" required="" id="module_helpdesk_tickets_cat_id" style="width:100%" class="select2AddTicket form-control " >
{if not empty($cat)}
<option value="">{$_L['Select']}</option>
{foreach $cat as $cat_ticket}
<option value="{$cat_ticket->id}" selected> {$cat_ticket->title}</option>
{/foreach}
{/if}
</select>
</div>
</div>
<div class="row">
{* <div class="col-sm-12 col-md-4 ">
<label class="control-label" >
{$_L['module_helpdesk responsible']}
</label>
<select name="responsible_id" id="responsible_id" style="width:100%" class="select2AddTicket form-control " >
{if not empty($responsible)}
<option value="">{$_L['Select']}</option>
{foreach $responsible as $r}
<option value="{$r->id}" > {$r->account}</option>
{/foreach}
{/if}
</select>
</div> *}
<input type="hidden" name='responsible_id' value='{$responsible_id}'>
<div class="col-sm-12 col-md-4 ">
<label class="control-label" for="">
{$_L['Status']} {$_L['*']}
</label>
<select name="status" style="width:100%" id="status" class="select2AddTicket form-control" {if $can_edit == false}disabled{/if}>
<option selected value = "Open" >{$_L['module_helpdesk status Open']}</option>
<option value = "Atendence">{$_L['module_helpdesk status Atendence']}</option>
<option value = "Closed">{$_L['module_helpdesk status Closed']}</option>
</select>
</div>
</div>
<div class="row">
<div class="col-sm-12 col-md-4">
<label class="control-label" >
{$_L['module_helpdesk type']} {$_L['*']}
</label>
<select name="module_helpdesk_tickets_treatment_type_id" required="" id="module_helpdesk_tickets_treatment_type_id" style="width:100%" class="form-control select2AddTicket" >
{if not empty($type)}
<option value="0">{$_L['Select']}</option>
{foreach $type as $type_ticket }
<option value="{$type_ticket->id}" >{if $type_ticket->default==1}{$_L[$type_ticket->name]}{else} {$type_ticket->name}{/if}</option>
{/foreach}
{/if}
</select>
</div>
{$ocult="hide"}
{if not empty($type_ticket)}
{if $type_ticket->id==2}
{$ocult=""}
{/if}
{/if}
<div class="col-sm-12 col-md-8 inputbytype type2 {$ocult}">
<label class="control-label" >
{$_L['module_helpdesk type local assistence']}
</label>
<input name='treatment_type_local' value="" class="form-control">
</div>
{$ocult="hide"}
{if not empty($type_ticket)}
{if $type_ticket->id==3}
{$ocult=""}
{/if}
{/if}
<div class="col-sm-12 col-md-8 inputbytype type3 {$ocult}">
<label class="control-label" >
{$_L['module_helpdesk add atach fical note']}
</label>
{* <div action="" class="dropzone dz-clickable drp_small" id="upload_container_attachment_type_atendence">
<div class="dz-message">
<h3> <i class="fa fa-cloud-upload"></i>{$_L['module_helpdesk upload add']}</h3>
<br>
<span class="note">{$_L['Or Click to Upload']}</span>
</div>
</div>*}
<input type="file" class='fl-upload' multiple name="attachment_type_atendence_file[]" id="attachment_type_atendence_file" value="" >
</div>
</div>
<div class="row">
<div class="col-sm-12 col-md-4">
<label class="control-label" for="title">
{$_L['Category']} {$_L['*']}
</label>
<select name="product_cat_id" id="product_cat_id" required="" style='width:100%' class="select2AddTicket form-control ">
{if not empty($category)}
<option value="">{$_L['Select']}</option>
{foreach $category as $c}
{if $c['name_parent']==null}
<option value="{$c['id']}" > {$c['name']}</option>
{else}
<option value="{$c['id']}" > {$c['name_parent']} > {$c['name']} </option>
{/if}
{/foreach}
{/if}
</select>
</div>
<div class="col-sm-12 col-md-8">
<label class="control-label" >
{$_L['module_helpdesk products']} {$_L['*']}
</label>
<select name="product_id[]" id="product_id" required="" style="width:100%" class=" select2AddTicket form-control " multiple="" >
</select>
<div id='option_products_new_ticket_offline' class='hide'>
{if not empty($products)}
{foreach $products as $product}
<option data-category="{$product->category_id}" value="{$product->id}"> ({$product->id}) {$product->description}</option>
{/foreach}
{/if}
</div>
</div>
{if $client_id > 0 }
<div class="col-sm-12 col-md-4 inputbytype type2">
<label class="control-label" >
Nome Solicitante
</label>
<input name='treatment_type_local' value=" {$ticket->treatment_type_local}" class="form-control">
</div>
<div class="col-sm-12 col-md-8 inputbytype type2">
<label class="control-label" >
Email Solicitante
</label>
<input name='treatment_type_local' value=" {$ticket->treatment_type_local}" class="form-control">
</div>
{else}
<div class="col-sm-12 col-md-8">
<label class="control-label" for="title">
{$_L['module_helpdesk ticket form select']} {$_L['*']}
</label>
<select name="form_id" id="form_id" class="form-control " >
<option value="">{$_L['Select']}</option>
{foreach $forms as $form}
<option value="{$form->id}"> {$form->title}</option>
{/foreach}
</select>
</div>
{/if}
</div>
<div class="row">
<div class="col-md-12 col-sm-12 col-xs-12">
<label class="control-label" for="title">
{$_L['module_helpdesk description']} <small class="red">*</small>
</label>
<textarea class="form-control" name="description" id="description"
rows="5"></textarea>
</div>
</div>
</div>
<!-- ANEXOS -->
<div id='attachment_div_form_offline' class="tab-pane fade">
<div class="row">
<div class="col-sm-12 col-md-12 col-xs-12">
<label class="control-label" for="title">
{$_L['module_helpdesk Document Attachment']}
</label>
{* <div action="" class="dropzone dz-clickable drp_small" id="upload_container_attachment">
<div class="dz-message">
<h3> <i class="fa fa-cloud-upload"></i>{$_L['module_helpdesk upload add']}</h3>
<br>
<span class="note">{$_L['Or Click to Upload']}</span>
</div>*}
<input class='fl-upload' type="file" name="attachment_file[]" multiple id="attachment_file" value="">
</div>
</div>
</div>
</div>
</div>
<div class="row" style="margin-top:20px">
<div class=" col-md-12 form-group">
<div class="col-lg-10">
<a href="#" class="md-btn md-btn-primary waves-effect waves-light" id="submit-modal">
<i class="fa fa-check"></i> {$_L['Submit']}
</a>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
</div>