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<html>
<head>
<style>
* { margin: 0; padding: 0; }
body {
font: 9px/1.2 dejavusanscondensed;
}
#page-wrap {width: 900px; margin: 0 auto;}
</style>
</head>
<body style="font-family:dejavusanscondensed">
<div id="page-wrap">
<h4 class="text-muted"><?=$_L['module_helpdesk ticket']." | ID: ".$ticket->id?></h4>
<h5 class="text-muted"><?=$_L['Status']?> </h5>
<h4 class="text-muted">
<?= $ticket->status=="Open"?$_L['module_helpdesk status Open']:""?>
<?= $ticket->status=="Atendence"?$_L['module_helpdesk status Atendence']:""?>
<?= $ticket->status=="Closed"?$_L['module_helpdesk status Closed']:""?>
</h4>
<h5 class="text-muted"> <?=$_L['module_helpdesk priority']?> </h5>
<h4 class="text-muted">
<?= $priority_ticket->default==1?$_L[$priority_ticket->name]:$priority_ticket->name?>
</h4>
<h5 class="text-muted"> <?=$_L['module_helpdesk ticket category']?> </h5>
<h4 class="text-muted">
<?=$cat_ticket->title?>
</h4>
<h5 class="text-muted"> <?=$_L['module_helpdesk type']?> </h5>
<h4 class="text-muted">
<?= $type_ticket->default==1?$_L[$type_ticket->name]:$type_ticket->name?>
</h4>
<h5 class="text-muted"><?=$_L['module_helpdesk responsible']?></h5>
<h4 class="text-muted"><i class='fa fa-user-circle'></i> <?=$responsible->account?></h4>
<h5 class="text-muted"> <?=$_L['Description']?> </h5>
<div class="col-md-12 col-sm-12 col-xs-12">
<br/>
<?=$ticket->description?>
</div>
<hr/>
<h5 class="text-muted"><?=$_L['Customer']?></h5>
<h4 class="text-muted"><i class='fa fa-user'></i> <?=$client->account?></h4>
<h5 class="text-muted"><?=$_L['module_helpdesk category product']?></h5>
<h4 class="text-muted"> <?=$category->name?></h4>
<h5 class="text-muted"><?=$_L['module_helpdesk product']?></h5>
<?php if($products){?>
<?php foreach ($products as $product){?>
<h4 class="text-muted"><i class='fa fa-cube'></i> <?=$product->description?></h4>
<?php }}?>
<hr/>
<h5 class="text-muted"><?=$_L['module_helpdesk register']?></h5>
<h4 class="text-muted"><i class='fa fa-user-circle'></i> <?=$register->fullname?></h4>
<h5 class="text-muted"><?=$_L['module_helpdesk date open']?></h5>
<h4 class="text-muted"><i class='fa fa-clock'></i> <?=date($_c['df'], strtotime($ticket->created_at))?> <?=date("H:i", strtotime($ticket->created_at))?></h4>
</body>
</html>